The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address and credit card number [...] of the buyer.

In addition, the following data is also stored by us for the purpose of processing the contract: [telephone number, email]. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of credit card data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

Once the purchase process has been canceled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of the product liability period (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for contract fulfillment) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.
We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Web analysis

Our website uses functions of the web analysis service …

Facebook Pixel
Facebook Inc.
1 HackerWay
Menlo Park, California 94025
USA

Google Analytics
Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Hotjar
Google Analytics uses the cookies from Google's analytics service provided by Google LLC.
Dragonara Business Centre,
5th Floor, Dragonara Road,
Paceville St Julian's STJ 3141
Malta

Cookies are used to enable analysis of the use of the website by your users. The information generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract for order data processing with the provider.

The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact us office@green-healthcare.at or complain to the data protection authority.